Terms & Conditions

HOLLYWOOD PICTURES: Exclusive Collection of Certified Set Props, Decorations, and Wardrobe - Terms & Conditions

Welcome!

Thank you for exploring our exclusive collection of Certified Set Props, Decorations, and Wardrobe Pieces. We are committed to providing high-quality, authentic items from your favorite films and television shows. If you have any questions, concerns, or suggestions, please feel free to contact us at hollywoodpicturescs@gmail.com.

Terms and Conditions Overview:

1. Authenticity and Certification:

  • Certification: Our collection includes items certified by third-party studios and other sellers who have obtained certification from studios or networks. While we strive for accuracy, human error may occasionally occur. Such mistakes are not a result of deceptive practices but rather unintended oversights. We are dedicated to maintaining high standards of authenticity and will address any issues promptly.

2. Amendments:

  • Updates to Terms: These terms and conditions may be updated from time to time to comply with changing laws and regulations. We will make reasonable efforts to notify you of significant changes via email or through updates on our site. Changes will be effective immediately upon being posted on the site. Your continued use of our site after such changes constitutes your acceptance of the revised terms.

3. Payments and Orders:

  • Payment Processing: All payments made through our Shopify store are managed by Shopify’s secure payment platform. You may choose from the payment options and currencies available through Shopify. We process and fulfill orders on-site, and where possible, we will combine orders safely to optimize shipping.

  • Shipping and Handling: Shipping costs and methods will be displayed during checkout. Orders are typically shipped within the same week, though some items may take up to 4-6 weeks depending on size and authentication requirements. Additional shipping and handling fees may apply, as disclosed on the relevant pages of our site or communicated by our customer service team.

4. Taxes and Fees:

  • Sales Tax: Sales tax will be applied to all purchases shipped to California addresses and other locations as required by law. For international orders, buyers are responsible for all taxes, import duties, customs fees, tariffs, and any other charges associated with shipping. If you refuse to pay these charges and decline delivery, you agree to cover all costs for returning the item to Hollywood Pictures and authorize us to charge your credit card for these costs.

  • Return of Refused Shipments: If a shipment is refused and returned to us, we may charge you 50% of the total purchase price of the returned item, plus all return shipping costs. The remaining balance will be issued as store credit for future purchases. This policy does not apply if you are a UK/EU consumer exercising your legal right to reject the item (please refer to the "Consumer Rights and Remedies for UK/EU Consumers" section below).

5. Item Descriptions and Authenticity:

  • Descriptions: All descriptions and statements regarding the items for sale—including those on our site, in announcements, press releases, or advertisements—do not constitute warranties or representations. These descriptions are not part of the purchase agreement. If an item is not as described or damaged, we will offer a credit or replacement of equal or greater value.

  • Certificate of Authenticity: We may provide a “Certificate of Authenticity” for items certified by the seller. Please note that while we strive for accuracy, we do not verify the statements made in the certificate. Errors in certification are unintentional and not indicative of deceptive practices.

6. Liability and Indemnity:

  • Responsibility: You agree to be responsible for your use of our services. You also agree to indemnify and hold us and the seller harmless from any claims, losses, costs, liabilities, and expenses, including reasonable legal fees, arising out of or related to your violation of these terms or any applicable laws.

7. Item Condition:

  • Wear and Use: Items are studio or professional wardrobe pieces specifically made or procured for shows or movies. These items may exhibit signs of wear and may include original manufacturer or wardrobe tags. Some items may be dangerous (e.g., prop weapons, sharp objects) or inoperable (e.g., non-functioning cell phones). Exercise caution with all items, particularly those that could pose risks.

8. Dispute Resolution:

  • Arbitration Agreement: Disputes between you and Hollywood Pictures will be resolved through binding arbitration rather than court. This means you waive the right to a jury trial and class actions. Arbitration will be conducted according to the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (AAA). Arbitration will occur in Los Angeles County, California, and the arbitrator will issue a reasoned written decision.

  • Fees and Costs: If you commence arbitration, we will reimburse you for the filing fee, except in cases where the claim exceeds $10,000. For claims of $10,000 or less, you may choose how the arbitration is conducted. If the arbitrator finds your claim to be frivolous, you may be required to reimburse us for fees.

  • Class Action Waiver: To the fullest extent permitted by law, claims must be brought individually and not as part of a class or representative proceeding. The arbitrator cannot consolidate claims or preside over class actions.

9. Governing Law:

  • Jurisdiction: These terms are governed by the laws of the State of California. For any disputes not resolved through arbitration, you agree to submit to the personal jurisdiction of the state and federal courts located within Los Angeles County, California. For UK/EU consumers, this jurisdiction will be non-exclusive.

10. Legal Notices:

  • Service of Notices: Legal notices should be sent by registered mail or email to the addresses provided. Notices by email are considered received 24 hours after sending, and notices by mail are deemed received three days after mailing (seven days for international addresses). Notices posted on the service are deemed received 30 days after posting.

11. DMCA Notification:

  • Compliance: We comply with the Digital Millennium Copyright Act (DMCA). If you have a complaint related to intellectual property, please contact our Designated Agent:

Hollywood Pictures
ATTN: HOLLYWOOD PICTURES
4223 Glencoe Avenue, C115
Marina del Rey, CA 90292
Email: hollywoodpicturescs@gmail.com

12. Miscellaneous:

  • Future Changes: If we make future changes to our arbitration provisions (excluding address changes), you may reject these changes by sending written notice within 30 days, which will result in the termination of your account and the survival of the previous arbitration provisions.

  • Enforceability: If any part of the arbitration provisions is found unenforceable, the remaining terms will still apply.

Thank you for your attention to these terms and for your continued support. If you have any questions or need further clarification, please do not hesitate to contact us.